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Terms of Service

Last Updated: October 27, 2024

1. Acceptance of Terms

Welcome to Linguviq. By accessing or using our platform, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Linguviq. We reserve the right to update these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Description of Service

Linguviq is a language learning platform that connects users with native speakers for language practice through video calls, audio calls, and text-based conversations. Our Services include:

  • One-on-one language exchange sessions
  • Group discussion rooms
  • Matching algorithms to connect compatible language partners
  • Progress tracking and analytics
  • Premium features and subscription services

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 13 years old to use Linguviq. If you are under 18, you represent that you have obtained parental or guardian consent to use the Services.

3.2 Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason we deem necessary to protect our Services and community.

4. User Conduct and Responsibilities

4.1 Acceptable Use

You agree to use Linguviq in a respectful and lawful manner. You will NOT:

  • Harass, bully, threaten, or intimidate other users
  • Use the platform for any illegal activities
  • Share inappropriate, offensive, or explicit content
  • Impersonate any person or entity
  • Attempt to gain unauthorized access to our systems
  • Use automated systems or bots to access the Services
  • Collect or harvest user information without consent
  • Spam, advertise, or promote external services without permission
  • Engage in any activity that disrupts or interferes with the Services

4.2 Content Responsibility

You are solely responsible for all content you share, including messages, profile information, and communications during sessions. We reserve the right to monitor, remove, or moderate content that violates these Terms.

4.3 Reporting Violations

If you encounter any user behavior that violates these Terms, please report it immediately to support@linguviq.com.

5. Intellectual Property Rights

5.1 Platform Ownership

All content, features, functionality, and materials on Linguviq, including but not limited to text, graphics, logos, icons, images, software, and design, are owned by Linguviq or its licensors and are protected by copyright, trademark, and other intellectual property laws.

5.2 User Content License

By submitting content to Linguviq, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute such content for the purpose of operating and improving our Services.

5.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of our Services without our express written permission.

6. Subscription and Payment Terms

6.1 Free and Premium Plans

Linguviq offers both free and premium subscription plans. Premium features require a paid subscription, which may be billed monthly, annually, or as otherwise specified.

6.2 Payment Processing

All payments are processed securely through third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

6.3 Automatic Renewal

Premium subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. You can cancel your subscription at any time through your account settings.

6.4 Refund Policy

We offer a 7-day money-back guarantee for first-time premium subscribers. After this period, all payments are non-refundable except as required by law or at our sole discretion.

6.5 Price Changes

We reserve the right to modify subscription prices with at least 30 days' notice. Existing subscribers will be notified of any price changes before their next billing cycle.

7. Privacy and Data Protection

Your use of Linguviq is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.

8. Third-Party Services and Links

Linguviq may contain links to third-party websites or integrate with third-party services (such as payment processors or social media platforms). We are not responsible for the content, policies, or practices of these third parties. Your use of third-party services is at your own risk.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Services will be uninterrupted, secure, or error-free
  • The quality of any services, information, or materials will meet your expectations
  • Any errors in the platform will be corrected
  • Language learning results will be achieved

YOU ACKNOWLEDGE THAT LANGUAGE LEARNING SUCCESS DEPENDS ON YOUR INDIVIDUAL EFFORT, PRACTICE, AND DEDICATION. LINGUVIQ IS A TOOL TO FACILITATE PRACTICE BUT DOES NOT GUARANTEE SPECIFIC LEARNING OUTCOMES.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LINGUVIQ SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to your account
  • Damages resulting from interactions with other users
  • Damages resulting from third-party services or content

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO LINGUVIQ IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Linguviq, its officers, directors, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another user or third party
  • Your content or conduct on the platform

12. User Safety and Interactions

12.1 No Background Checks

Linguviq does not conduct background checks on users. You are responsible for exercising caution when interacting with other users and sharing personal information.

12.2 Offline Meetings

We strongly discourage arranging offline meetings with users you meet on Linguviq. If you choose to meet in person, you do so at your own risk, and Linguviq is not responsible for any consequences.

12.3 Reporting and Blocking

We provide tools to report and block users who violate our Terms or engage in inappropriate behavior. Use these features to maintain your safety and comfort on the platform.

13. Communication Preferences

By creating an account, you consent to receive communications from Linguviq, including:

  • Service-related notifications and updates
  • Marketing and promotional communications (you may opt-out)
  • Account security alerts
  • Billing and payment confirmations

You can manage your communication preferences in your account settings.

14. Dispute Resolution

14.1 Informal Resolution

If you have any dispute with Linguviq, please contact us at support@linguviq.com to attempt to resolve the issue informally.

14.2 Binding Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in class action lawsuits.

14.3 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Linguviq operates, without regard to conflict of law principles.

15. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We are not liable to you or any third party for any modifications, suspension, or discontinuation of the Services.

16. Termination

16.1 By You

You may terminate your account at any time by accessing your account settings or contacting support@linguviq.com. Upon termination, your right to use the Services will immediately cease.

16.2 By Us

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including violation of these Terms.

16.3 Effect of Termination

Upon termination, your account and all associated data may be deleted. Certain provisions of these Terms (including disclaimers, limitations of liability, and dispute resolution) shall survive termination.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on Linguviq, constitute the entire agreement between you and Linguviq regarding the Services.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

  • Email: legal@linguviq.com
  • Support: support@linguviq.com
  • Website: https://linguviq.com

20. Acknowledgment

BY USING LINGUVIQ, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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